What we do

User Experience and Interaction Consulting

Research Review

Insights are only useful if they deliver predictive power.  In order to develop the people, processes and tools you need to align your business goals to customer needs you need established and evidence based behavioural models.  Show us a finding or customer insight you have and we will scour the academic literature, review journal articles and synthesise the relevant academic research findings into a simple and actionable report – in plain English.

Customer Research

We use a combination of qualitative and quantitative methods to delve into the minds, habits and motivations of customers. Using empirically based methods we can test your design, workshop ideas, get user feedback, identify pain points and tease out synergies. We can provide you with a surprisingly deep understanding of the people who currently use your products – and those who you’d like to use your products.

Consultative Brainstorming

Do you have a brainstorming session coming up, but feel the need for an additional perspective?  Guiheadz can come and add to the voices in your meeting room – providing a science based, psychological perspective on the problem space you are exploring.  And, of course, all in the strictest confidentiality.

Additional capacity for when you just have too much work

Need an extra hand on deck for a while?  Many agencies struggle to provide the capacity required to meet peak demand, and then find themselves burdened with too many staff in the lean times.  Call us – and we can come and provide additional capacity when you need help to meet the growing needs of your business.